Supply Store orders: please expect some delays

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I found an email from the Supply Store dated 11/18 saying that the order I placed on 11/6 was being shipped! They must be gaining some ground! ; )

 

Complete Thread
Unfortunately, fine-tuning the new Supply Store is taking us longer than we were hoping it would. For that reason, some delay in shipping is to be expected. Sorry about that!

Thank you for your patience, and for supporting BookCrossing.

 

I've sent messages regarding an order that I placed before the update. I don't want to drive anyone crazy, but I just wondered if they were getting to you?
Thanks for all you do!

 

Yes, we've gotten them, I've just been too busy to answer them. So sorry!

 

Thanks for letting me know--I'll be patient:) I really do appreciate the work you put in on the site/store! Thanks!

 

Patiently waiting for my labels.

 

Unfortunately, fine-tuning the new Supply Store is taking us longer than we were hoping it would. For that reason, some delay in shipping is to be expected. Sorry about that!

Thank you for your patience, and for supporting BookCrossing.


Sorry for all the extra challenges you are encountering as you are working through the process to upgrade the site for us. I wish there was something I could do to help. Thank YOU for all you're doing, & for all of your hard work and extra efforts! ; )

 

wingJ4shawwing 3 yrs ago
My order
I made an order a few days before the big unveiling, and now when I go to My Orders, it tells me I have no prior orders.
Can I get an update on the order I made please as I spent rather a lot of money on that order (for me anyway).
Cheers

 

wingMoemwing 3 yrs ago
RE: My order
Can I get an update on the order

Yes: I sent it out and released it in the generally capable hands of the Deutsche Post.

 

Yes: I sent it out and released it in the generally capable hands of the Deutsche Post.

You're a gem
Thanks Moem

 

I found an email from the Supply Store dated 11/18 saying that the order I placed on 11/6 was being shipped! They must be gaining some ground! ; )

 

Firsthand experience here...fellow BookCrossers! ; )

When you order from the Supply Store using a Gift Certificate, be sure the total for what you order is at least as much as the Gift Certificate total, as you can only use the Gift Certificate Code ONE time and you will loose any remaining balance otherwise. ; )

This will also save the EXTREMELY thoughtful, kind, courteous, friendly, overworked ELF in the Supply Store that ALWAYS goes above and beyond the call of duty another HUGE headache, and a TREMENDOUS amount of extra time and effort in resolving the problem created if you don't! ; )

 

Someone mentioned 3-4 days. I put my order in on Sunday. 4 days have gone by. Does it take longer than that now?

 

That depends on how you've paid. I'll take a look at your order.

 

That depends on how you've paid. I'll take a look at your order.


Thanks Moem :)

 

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