[fixed] Daily digest emails

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I don't know if this is just me, but I've not been getting since Sunday the daily emails of books that have been caught. And yes I've looked in the spam folder. I'm not sure if it's my email address or the site as I'm still getting the private emails from members, but not the daily digests

[Fixed as of March, 27th. (Edit by Ardik) ]

 

.... if others are experiencing the same issue. I’m keeping an eye on mine over the next couple of days 🙂

 

Since then I didn't receive any although some books were journaled in the meantime.

 

Since then I didn't receive any although some books were journaled in the meantime.

The last one I received was for January 13. I should have received one today for a book journalled yesterday, but did not get it.

 

 

 

https://www.bookcrossing.com/---/565866

and we have this problem for more than a month

 

because of my wings I was able to make tests:
no daily summaries, neither for journal-entries nor release-alerts

only when I changed to "individual alerts" I got the journal-entries and the release alerts

 

When I should have either.

Individual messages still appear to be working. If you have wings and wish to gets alerts then update your profile and request these instead.

It has been reported and hopefully Ardik will be able to resolve the daily summary issue soon.

 

Individual messages still appear to be working. If you have wings and wish to gets alerts then update your profile and request these instead.


I'll give it a try, thanks for the hint.

 

Ardik was able to find resolution to the issue quickly, however you may only receive a daily summary for any notifications made in the past 24 hours.

Thankfully only a few days will be lost in the ether.

Again, for those with wings, sort your bookshelf with ‘recently journalled’ This will make it easier to find those you didn’t receive an alert for.

 

Ardik was able to find resolution to the issue quickly, however you may only receive a daily summary for any notifications made in the past 24 hours.


I'm sorry but it still doesn't work, I still don't get the summary.

I'll switch to single notifications again and hope, that it will be fixed soon.

In case it's important: I'm using a Gmail account and it was working properly for several years now.

 

Ardik was able to find resolution to the issue quickly, however you may only receive a daily summary for any notifications made in the past 24 hours.


I'm sorry but it still doesn't work, I still don't get the summary.

I'll switch to single notifications again and hope, that it will be fixed soon.

In case it's important: I'm using a Gmail account and it was working properly for several years now.


I did a quick run through your bookshelf and see you should have received notification for at least this book https://www.bookcrossing.com/---/13523227/

I haven’t had any journal entries for my books so can’t check if it’s a common problem , however support are now aware.

 


I haven’t had any journal entries for my books so can’t check if it’s a common problem , however support are now aware.


I had the same problem, but then the daily digest arrived twice last night - so hours after it should have done. I assume that was Ardik hard at work fixing things, thank you!

 

I did a quick run through your bookshelf and see you should have received notification for at least this book https://www.bookcrossing.com/---/13523227/

I haven’t had any journal entries for my books so can’t check if it’s a common problem , however support are now aware.


Not only this one, several others, too.

When I know that the summaries don't work I just check the latest activities for books not in my possession to see if I missed anything. Only by doing this I can tell that it doesn't work ;-)

So I know which alerts I missed and the single ones for today arrived. I'll wait a few days before I turn to summaries again.

 

Glad to know it’s been fixed.

 

I noticed yesterday that I had another catch (because the catch number changed on my profile), but I couldn't figure out which book it was. I figured it must have just happened and I would get the daily digest e-mail telling me all about it... but alas, the email has not come and I have still been unable to figure out which book it was.

 

I noticed yesterday that I had another catch (because the catch number changed on my profile), but I couldn't figure out which book it was. I figured it must have just happened and I would get the daily digest e-mail telling me all about it... but alas, the email has not come and I have still been unable to figure out which book it was.


I've got wings so was able to search your bookshelf for recently journaled books and the only one is this https://www.bookcrossing.com/---/15469396/

However it is not really a catch so I can only think that the stats have just caught up from the one you got in December.

https://www.bookcrossing.com/---/15558095/

You should still have received notification though, so the problem isn't fixed, as yet.

 

JessicaEby 2 mos ago
Thanks!
Thanks for taking the time to do that! That's all I came up with just scrolling on my own too, but I don't know what my stats are talking about then!

While I thought the entry for 15469396 was interesting, like you said it's not really a catch.... However I think my profile/the site has caught up from the catch on 15558095 back in December. I've already seen that one, and I was expecting the "1" in my caught stat to disappear around now because of the date from that one. So perhaps it's a different issue all together?

But like you said, I should have had a notifications email from the new JE anyway, even though it isn't a catch, strictly speaking, so I don't even know now! I'm confused!

 

Best just settle on another annoying little gremlin ;-)

 

I noticed that both people who have journaled that book since I released it have joined; I thought the initial JE was from an AF (though I didn't remember for sure). I looked at the profiles of both people and noted that, while the book is showing up on the shelf of the most recent person to journal it, it's not showing up on the shelf of the person in between us (their stats are all 0). Could whatever's going on there be causing the site to count it as one of my releases being caught even though it's actually passed through other hands in between?

 

Possibly, the stats do throw out strange things from time to time. I wonder if the first finder ticked the box to say they left it where it was. That's also a possibility? I've heard ticking the box does cause problems on other members stats. Who knows for sure * shrugs* I'd go with your theory though it explains why it could of occurred for sure. :-)

 

I’ve found several controlled releases on my bookshelf that have been caught but have had no alerts for them.

 

Thanks for reminding me I could search my books by recently journalled. I've missed 7 in the last 3 days.

 

Like most of you, I know that I've had a few books journalled but haven't received the daily email. I don't have wings so I've tried to sort through my bookshelf to find books with multiple journallers, but it's tedious. Hopefully this gets fixed soon.

 

I do have wings and I still don't get them :-(
Even if I set my bookshelf on recent messages.
This is the book:
http://www.bookcrossing.com/---/15620010

 

I do have wings and I still don't get them :-(
Even if I set my bookshelf on recent messages.
This is the book:
http://www.bookcrossing.com/---/15620010

Are you saying you don't get them if you set your profile to receive individual alerts? If that's broken too we really have a bigger problem.

 

I have everything in Dutch and if I start changing the language I get confused so I don't do that.
On my bookshelf, the line with all the little blocks I have it on 'recent posts' because with my wings I thought I'll be able to see what has been going on recently, and that it will show if there is a catch.

Are you saying you don't get them if you set your profile to receive individual alerts?

In my profile I have the 'once a day' turned on, because then I get the catches together every day at the same time.

 

In my profile I have the 'once a day' turned on, because then I get the catches together every day at the same time.


That’s the one that isn’t working, unfortunately. There should be another box to the right of those that you can click on to receive individual alerts. If you change to that until the problem is resolved you should start to get emails.

 

Thank you, I'll do that :-)

 

I have just received a daily summary for a book journalled in the past 24 hours, so perhaps this is working again? It is about 5 p.m. EST in Canada. Summaries usually arrive in the middle of the night - around 2 a.m.

 

I have just received a daily summary for a book journalled in the past 24 hours, so perhaps this is working again? It is about 5 p.m. EST in Canada. Summaries usually arrive in the middle of the night - around 2 a.m.

Not quite yet.
Ardik is able to reboot the system to produce this whilst the problem still exists. Depending on timings of the reboot will determine if all the books are in the summary. As you mention its a 24 hour report. I am keeping mine set at daily summary but double checking against my bookshelf to ensure I don't miss any. I have my sort set at recently journalled to allow me to see easily if all have been captured. So far so good 👍

 

I have my sort set at recently journalled to allow me to see easily if all have been captured. So far so good 👍

Thanks, Diane. I always have the sort set at recently journalled as well, so I really don't miss anything. It will be nice, though, to have the daily digest fixed. Many thanks to Ardik for working on this and other problems.

 

I don't know if this is just me, but I've not been getting since Sunday the daily emails of books that have been caught. And yes I've looked in the spam folder.

No, it's not just you. I have received daily summaries for release alerts, but none of the books recently journaled were signalled that way.

Please see below the list of "missing alerts":
https://www.bookcrossing.com/---/14671108#29140685
https://www.bookcrossing.com/---/#29137058
https://www.bookcrossing.com/---/#29137050
https://www.bookcrossing.com/---/#29133642
https://www.bookcrossing.com/---/#29131624
https://www.bookcrossing.com/---/#29131604
https://www.bookcrossing.com/---/#29079274

So this has been going on for some time now.

Hope you can diagnose and fix this soon. As of now, I've switched to individual alerts - but I really prefer the daily digest.


 

I've missed 4 over the last two days.

 

Not here, I've received them yesterday and today.

 

I've missed 4 over the last two days.


Oh dear. As others are still receiving them I don’t think there is a problem with individual alerts, however as you still have daily summary checked that could be the issue. Try changing that to individual alerts too.

Unfortunately there still isn’t a fix as yet for the summaries. Once there is an update will be given in the forums.

 

however as you still have daily summary checked that could be the issue. Try changing that to individual alerts too.


I only have daily summary checked for release alerts. The journal entries are individual and have been working until now. I'll change it anyway.

 

I only have daily summary checked for release alerts.

Mmmm. I’m wondering if this includes controlled releases? I suspect it may. Hope you start getting them again :-)

 

Hope you start getting them again :-)


Yep, got four today. :-)

 

Hope you start getting them again :-)


Yep, got four today. :-)


\o/

 

I’m receiving messages but no notifications for JE. Can’t tell if it’s my error (still trying to get my bearings) or something else. Have seen people in the Portuguese Forum commenting on the lack of JE notifications also though!

 

I’m receiving messages but no notifications for JE. Can’t tell if it’s my error (still trying to get my bearings) or something else. Have seen people in the Portuguese Forum commenting on the lack of JE notifications also though!

I got a daily summary today which suggests Ardik is still trying to resolve the issue. However no report in, as yet, to say it has been fixed :-(

ETA wings give you features to enable you to change to individual alerts and also sort your bookshelf with recently journalled so you can check easily none have been missed.

Give it a go ;-)

 

A very generous and kind bookcrosser seems to have given me wings? We've had power off and on today and it dawned on me while washing dishes that yes, I used to have wings and the notifications were much easier to access! I came online once the power was back on to update a book I just finished and to maybe get wings and saw that I was flying! So whoever that was, you are too kind and have made my evening! I've been exhausted and feeling down with having to spend so much time indoors with the kids and not being able to go out and this kind gesture has perked me up!

 

After the weird situation I had with the last JE I posted about, someone gave me wings! Thank you so much if it was someone here!

On another note, I'm still having the problem with not receiving digest e-mails. I got a catch on the 14 and tracked it down on my shelf easily enough so I'm not left wondering this time-- but I haven't gotten an e-mail about it either.

 

it seems that everything is okay now :-))

 

it seems that everything is okay now :-))

I've still not received my daily summary. Once it is fixed they won't be as sporadic.

Individual alerts are still working.

See latest news article https://www.bookcrossing.com/---/762

 

it seems that everything is okay now :-))

it was only okay with wings :-(
yesterday was the last day with wings, and today I did not get daily summaries

 

it seems that everything is okay now :-))

it was only okay with wings :-(
yesterday was the last day with wings, and today I did not get daily summaries


Yes. Individual alerts work for those with wings. However the daily digest (summary) showing everything in the last 24 hours is still out of action for all members. That works without wings, until this bug.

The odd one we are getting periodically is when the experts are working on it. Hopefully the fix will be soon :-)

I would miss my wings. I love sorting by recently journalled and often know about a catch before receiving any alert :-D

 

Yes. Individual alerts work for those with wings.


It looks like I am not getting individual alerts now either.

 

Can you add the link for the book you’ve not received an alert for so support can investigate. Thanks

 

Can you add the link for the book you’ve not received an alert for so support can investigate. Thanks


It's these two

https://www.bookcrossing.com/---/15278470/
https://www.bookcrossing.com/---/7721294/



 

Can you add the link for the book you’ve not received an alert for so support can investigate. Thanks


It's these two

https://www.bookcrossing.com/---/15278470/
https://www.bookcrossing.com/---/7721294/




Hmmm both are controlled releases. One still has time to alert you. Please say here if it does turn up.

I'm going to change my profile to individual alerts to see if I can replicate the issue. If so it's another one for Ardik.

Meanwhile if anyone else has an issue can they please either post a link here or send the information via contact us. Thanks.

 

I sent a pm to another BCer with the BCID for a book I'd sent her from BetterWorldBooks, and wondered why I never heard back from it; I thought perhaps the pm went astray. Went and looked and she did in fact get it, it's just that I didn't get the alert. Fingers crossed this gets fixed soon - hope I haven't missed too much in the meantime!

 

I've also missed an individual alert:

https://www.bookcrossing.com/---/10850927/

 

However, an hour ago I received an alert for a different book

https://www.bookcrossing.com/---/15528764

Perhaps the problem is intermittent?

 

However, an hour ago I received an alert for a different book


Me too.
https://www.bookcrossing.com/---/13025551/

 

wingDiane-Fraserwing 3 wks ago
Ok
So we are still getting journal alerts but not release alerts, so far controlled release alerts, still waiting on someone missing a wild one. :-)

 

still waiting on someone missing a wild one.


I haven't had a wild catch since about last August.

 

still waiting on someone missing a wild one.


I haven't had a wild catch since about last August.

Yeah. Could be some time before we can test that one out ;-)

 

still waiting on someone missing a wild one.


I haven't had a wild catch since about last August.

Yeah. Could be some time before we can test that one out ;-)


or not - Just wild release a book from your shelf, log out of your account and then make an anonymous finder entry. It won't take long.
I don't know how soon after a posting you should get an alert though.

 

still waiting on someone missing a wild one.


I haven't had a wild catch since about last August.

Yeah. Could be some time before we can test that one out ;-)


or not - Just wild release a book from your shelf, log out of your account and then make an anonymous finder entry. It won't take long.
I don't know how soon after a posting you should get an alert though.

That's cheating :-D
We have a meet up this month so will hopefully get a true one then.

Maybe someone will report a problem with the wild individual alerts ,if there is one, before that.

 

It was for a journal entry only. I didn't receive an alert for the controlled release though. I'm not sure if it's because I hadn't set my profile up for them though so we aren't any further forward with this issue yet, unfortunately.

 

I just came across it on my bookshelf while browsing

 

in the last days I got the emails with the journal entries of following books:
https://www.bookcrossing.com/---/12739085/
https://www.bookcrossing.com/---/15844496/
https://www.bookcrossing.com/---/15844496/
https://www.bookcrossing.com/---/13580359/
https://www.bookcrossing.com/---/12258758/

and I got all the release-alerts from the last week
but only in individual alerts, I would prefer them in a daily summary

 

but only in individual alerts, I would prefer them in a daily summary

Your profile preferences are set to individual alerts

 

but only in individual alerts, I would prefer them in a daily summary

Your profile preferences are set to individual alerts

I know, I had to do this because the problem with the daily summaries is still not solved

 

I would prefer them in a daily summary

Yes me too, however the problem with Daily summaries has not yet been resolved.

I know it's been some time now and hope a resolution is not too far away :-)

 

It seems that individual alerts will only work on catches and you won't be informed of either controlled or wild relases.

Well that's what is happening with mine. I don't know if this is normal or not as I use daily summaries when it's working, so I'll raise it with the bookcrossing support team.

 

It seems that individual alerts will only work on catches and you won't be informed of either controlled or wild relases.
Well that's what is happening with mine. I don't know if this is normal or not as I use daily summaries when it's working, so I'll raise it with the bookcrossing support team.

I'm not support but I can tell you that it's perfectly normal, it's been what's happening for ever, as it were.
Long before Daily Digests were introducted, and that's not exactly recently now, you only got Journal Alerts for books that were Journalled with a Journal Entry and you didn't get a message about your books that had Release Notes, whether Wild or Controlled. It's the way it always was.
No messages were sent out about Controlled Releases.
Notice of Release Alerts were only sent to those BookCrossers who had that town on their list of towns for which they wanted Release Alerts.
And that's the way it's carried on working for me, as I've only ever requested Individual Alerts, so as far as I was concerned the system hadn't changed.
From what I've read in the Forums etc I've gathered that Daily Digests worked differently and included other information - but for me that's only ever been hearsay, I've not experienced it!
Does that make sense? The experience of someone who's been BookCrossing for nearly 15 years :-)

 

Yes Nu-knees that makes perfect sense.

Thanks for the clarification :-)

Until Daily Summaries are fixed we will have to sort by recently journalled on our bookshelves.

As previously mentioned this is a feature only available to those with wings.

 

"Notice of Release Alerts were only sent to those BookCrossers who had that town on their list of towns for which they wanted Release Alerts."

and I got these alerts in daily summaries since 2004 untill the beginning of 2020.
with individual alerts I get sometimes 20 - 30 or even more emails on only 1 day - and I dislike this

 

hooray!
today I got a daily summary with the release alerts from the last 24 hours

 

hooray!
today I got a daily summary with the release alerts from the last 24 hours

Me too! I realize it is so nice to start the day reading this. Thank you to all who worked hard for this...

 

I don't know if this is just me, but I've not been getting since Sunday the daily emails of books that have been caught. And yes I've looked in the spam folder. I'm not sure if it's my email address or the site as I'm still getting the private emails from members, but not the daily digests

Just an update:
Our Tech Team manually ran Daily Digest earlier, so people ought to have some come through now dependant on their profile's Notification Preferences settings.
The function is indeed still broken, and without it being run manually, daily digest emails will not come through to members.
We're assured that the issue is indeed "fixable", however as of yet, this core functionality of the site needs a little manual help until that fix is established.

 

PhVl 4 days ago
Wings needed
Just to be sure : I gather now we need Wings to receive the JE alerts on our books.
I do not have wings currntly and I am not able of modifying this option in my profile.

 

Just to be sure : I gather now we need Wings to receive the JE alerts on our books.
I do not have wings currntly and I am not able of modifying this option in my profile.

I'm afraid so. :-(

However the daily digest that came out yesterday does not. These will only show information on any book caught or journalled etc. In the 24 hours prior to issue

 

Just to be sure : I gather now we need Wings to receive the JE alerts on our books.
I do not have wings currntly and I am not able of modifying this option in my profile.

Not at all PhVl. The option to receive journal entry notifications is available to all members.
Non winged members receive a Daily Summary, which is currently broken, but being run manually.
You will see this option when you go to edit profile and under Notification Preferences, the 3rd option down is "Journal Alerts".
You yourself currently have this set on your profile as "No, thank you".
Having our Wings membership gives a member the choice of Daily Summary or Individual Alerts.

 

Just to be sure : I gather now we need Wings to receive the JE alerts on our books.
I do not have wings currntly and I am not able of modifying this option in my profile.

Not at all PhVl. The option to receive journal entry notifications is available to all members.
Non winged members receive a Daily Summary, which is currently broken, but being run manually.
You will see this option when you go to edit profile and under Notification Preferences, the 3rd option down is "Journal Alerts".
You yourself currently have this set on your profile as "No, thank you".
Having our Wings membership gives a member the choice of Daily Summary or Individual Alerts.

Thank you for your answer. Actually, I cannot switch the "Journal Alerts" option. When I set it on "yes", save my changes, leave and re-open my profile, I find it is set as "No" again.

 

Actually, I cannot switch the "Journal Alerts" option. When I set it on "yes", save my changes, leave and re-open my profile, I find it is set as "No" again.

I see your setting as set to "Yes, please" now.

 

When I view your Edit Profile page (the same view that you should have) I currently see all options set to "Yes" ...

 

When I view your Edit Profile page (the same view that you should have) I currently see all options set to "Yes" ...

Yes indeed. I made the test this morning before my previous post and meanwhile it has all been set to "Yes".

FYI : Trying to switch it again, I realized that my "Journal Entries" option is tied to the "HTML " option above : both have to be "Yes", otherwise, is "HTML" is "No", JE is forced to "No" no matter what the user sets...

 

Oh, that's interesting information, indeed!

 

I've changed my profile back to receive Daily summaries and ensured it still says yes please to receiving journal alerts. Once a fix is in I'll start getting notifications again. :-)

 

wingardikwing 3 days ago
Supposedly fixed
Finally!

During the last months the daily digest emailer refused to run automatically, I had to start it manually each time - which I forgot to do more often than not as you all know. I'm sorry for this.

Yesterday, when I remembered kicking the emailer, I found some time to - once again! - investigate further. And I found some obscure setting (somewhat hidden in plain sight ... *sigh*) that promised to allow automatic emails again. AND IT DID!

A few hours later, at the regular time, the emailer nicely emailed again, according to the logs.
I'll watch it next night, and if it again works flawlessly I'll erase "Supposedly"! ;-)

 

hooray!
today I got the daily summary with journal entries!!

thank you very much!!!

 

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