I have PM'ed this to Heather and also to Bruce............
Reaching out to you as there are some serious concerns among members regarding the site.
It seems as the years go by, things break and don't get fixed and things such as a Newsletter are a thing of the distant past.
I wanted to ask whether there plans for there being updates on, or even acknowledgements on the Bugs that are frustrating members currently?
Namely the lack of Journal Alert emails.
The main thread was started 3 months ago in "Bugs and Broken Bits Reporting" forum, and is currently at over 100 posts.https://www.bookcrossing.com/---/547640
Other than Moem's attempts to keep matters calm in the thread, there is no word from those "in charge" as to what us happening with this glitch and that fundamentally, without this feature working, makes the site less attractive to both existing long timers, as well as new members.
Member's frustration is coming through in posts stating the site “being a leaderless spaceship that has been given up by its owners “ as well as “What's the matter that this site gets worse instead of better?”
There is also some understandable frustration that members who have made offers of technical / IT help are being ignored.
This would be understandable if fixes were in hand, but it seems they are not.
I appreciate that the site relies on donations from members, and personally as someone who hosts a Support the BC Store Sweepstake each year that directly puts money into BC, its disappointing that there is just silence right now.
It would be appreciated if there was a little more transparency of what is actually going on, and if popular speculation about finances being the reason for current technical glitches, is actually correct or not.
I hope you can take the time to reply, or action some kind of general response to member concerns somewhere in the forums.
Members WANT to help.
WE just don't know what the issues are.